1. Introduction

​

This Personal Data Protection Notice (“Notice”) outlines how Bestar Malaysia (“Bestar,” “we,” “us,” or “our”) manages personal data in compliance with the Personal Data Protection Act 2010 (“PDPA”). We are committed to protecting the privacy of individuals who interact with us, ensuring that all personal data is processed according to the principles set forth in the Act.

​

2. Collection of Personal Data

 

We collect information that identifies you or relates to you. This includes, but is not limited to:

​

• Identity & Demographics: Name, date of birth, gender, and occupation.

• Contact Details: Residential/office addresses, email addresses, telephone, and facsimile numbers.

• Background Information: Education history and membership in professional associations.

• Family Details: Information regarding next of kin, including names of spouses and children.

• Financial Information: Bank account details and other financial data.

 

How We Collect Your Data: Wherever practical, we collect data directly from you. However, we may also obtain information via:

​

• Cookies on our website.

• Events, conferences, seminars, or talks organized or sponsored by Bestar.

• Lawful third-party sources.

 

3. Purpose of Processing

 

Bestar processes your personal data for purposes including, but not limited to:

​

• Employment: Evaluating applications for potential employment.

• Client Services: Opening and administering client accounts and providing requested services.

• Operations: Managing independent contractors and firm administration.

• Marketing: Sending publications, event invitations, and business programs.

• Legal Compliance: Meeting statutory and regulatory obligations under Malaysian law.

​

4. Use and Disclosure

 

We maintain a strict policy against disclosing your personal data to unauthorized third parties. Disclosure will only occur if:

​

1. Consent: You have provided explicit permission.

2. Legal Mandate: It is required or authorized by law.

3. Enforcement: It is necessary for investigations by regulatory or enforcement bodies.

 

Direct Marketing: If you receive marketing materials from us, you may opt-out at any time. Bestar does not charge for processing "unsubscribe" requests.

​​

​

5. Data Integrity and Security

​

We take the stewardship of your data seriously:

​​

• Accuracy: We take reasonable steps to ensure data is accurate, complete, and up-to-date.

• Protection: We implement robust security measures to prevent loss, misuse, unauthorized access, alteration, or destruction.

• Retention: Data is kept only as long as necessary for its original purpose or legal requirements, after which it is securely destroyed or de-identified.

 

6. Disclosure to Third Parties

 

To facilitate our operations, Bestar may share data with trusted service providers, including:

​

• IT, data entry, and storage facility providers.

• Banks, financial institutions, and insurance providers.

• Professional advisers and external auditors.

• Regulatory and governmental authorities.

​​

​

7. Access, Correction, and Rights

​

Under the PDPA, you have the right to:

​​

• Access: Request a copy of your personal data held by us.

• Correction: Request that we update or correct inaccurate information.

• Withdrawal: Submit a written request to stop the processing of your data.

​

Note: Bestar reserves the right to charge a reasonable fee to cover administrative costs (locating, retrieving, and copying) associated with data access requests. Access may also be limited by exceptions permitted under the Act.

​​

​

8. Contact Information

​

For any inquiries, complaints, or requests regarding your personal data, please contact our Personal Data Protection Compliance Officer:

​

Address: Bestar Malaysia, 12A-10 Plaza Permata, 6 Jalan Kampar, Sentul Selatan, 50400 Kuala Lumpur, Malaysia

Telephone: +603-2389 3138

Email: admin at bestar-asia.com